How should a CNA communicate with a patient who has difficulty hearing?

Effective communication with a patient who has difficulty hearing is crucial for maintaining their comfort and ensuring they understand the information being conveyed. Speaking clearly allows for better comprehension, as patients can often pick up on visual cues from lip movements. Maintaining eye contact and positioning oneself at the patient’s eye level not only helps the patient to see your face but also establishes a connection that can enhance understanding. Additionally, incorporating written communication or gestures can further aid in conveying messages clearly, providing multiple avenues for the patient to grasp what is being said.

This approach is patient-centered and acknowledges the patient's needs, utilizing techniques that promote engagement and understanding rather than resorting to methods that may cause confusion or frustration. Such practices are vital for building rapport and ensuring that patient care is effective and compassionate.